1-800-CHILDREN is a statewide helpline that offers a lifeline of support, encouragement and information regarding resources in local communities. Parents and caregivers can call 1-800-CHILDREN and talk with a trained volunteer who can provide them with information, support and/ or referrals in their local communities. We also welcome calls from individuals interested in volunteering (we can direct you to a local agency who is looking for help!) as well as from professionals throughout the state who work with families and children.
THE HELPLINE IS:
- Toll free
- A safe place to discuss options
- A source of information and resources
- Available Monday through Friday, from 9am – 5pm EST
THE HELPLINE IS NOT:
- A hotline or crisis line
- A function of the KY Cabinet for Health and Family Services Department for Community Based Services (DCBS)
- Where child abuse and neglect reports are taken
THE HELPLINE IS FOR:
- Parents, Grandparents, Caregivers, Kin and/or Foster Parents
- Friends and Relatives
- Faith Communities
- Anyone looking for support and/or resources
WHY PEOPLE CALL:
- Parenting support
- Linkage to community resources and programs
- Grandparent issues
- Child abuse prevention information
- Concern for the well-being of a child or family member
