1-800-CHILDREN is a statewide helpline that offers a lifeline of support, encouragement and information regarding resources in local communities. Parents and caregivers can call 1-800-CHILDREN and talk with a PCAK staff member who can provide them with information, support and/or referrals in their local communities. We also welcome calls from individuals interested in volunteering, as well as from professionals throughout the state who work with families and children.
![1800children (Why People Call)](https://pcaky.org/wp-content/uploads/2021/06/1800children-Why-People-Call.png)
THE HELPLINE IS:
- Toll free
- A safe place to discuss options
- A source of information and resources
- Available Monday through Friday, from 9am – 5pm EST (calls received after regular business hours, on weekends, and on holidays are rerouted to a national helpline)
THE HELPLINE IS NOT:
- A hotline or crisis line
- A function of the KY Cabinet for Health and Family Services Department for Community Based Services (DCBS)
- Where child abuse and neglect reports are taken
![1800children (The Helpline is For)](https://pcaky.org/wp-content/uploads/2021/06/1800children-The-Helpline-is-For.png)
![1800children (The helpline is)](https://pcaky.org/wp-content/uploads/2021/06/1800children-The-helpline-is.png)
THE HELPLINE IS FOR:
- Parents, Grandparents, Caregivers, Kin and/or Foster Parents
- Friends and Relatives
- Faith Communities
- Anyone looking for support and/or resources
WHY PEOPLE CALL:
- Parenting support
- Linkage to community resources and programs
- Grandparent issues
- Child abuse prevention information
- Concern for the well-being of a child or family member
![1800children (The Helpline is not)](https://pcaky.org/wp-content/uploads/2021/06/1800children-The-Helpline-is-not-e1624373961652.png)