1-800-CHILDREN is a statewide helpline that offers a lifeline of support, encouragement and information regarding resources in local communities. Parents and caregivers can call 1-800-CHILDREN and talk with a PCAK staff member who can provide them with information, support and/or referrals in their local communities. We also welcome calls from individuals interested in volunteering, as well as from professionals throughout the state who work with families and children.
THE HELPLINE IS:
- Toll free
- A safe place to discuss options
- A source of information and resources
- Available Monday through Friday, from 9am – 5pm EST (calls received after regular business hours, on weekends, and on holidays are rerouted to a national helpline)
THE HELPLINE IS NOT:
- A hotline or crisis line
- A function of the KY Cabinet for Health and Family Services Department for Community Based Services (DCBS)
- Where child abuse and neglect reports are taken
THE HELPLINE IS FOR:
- Parents, Grandparents, Caregivers, Kin and/or Foster Parents
- Friends and Relatives
- Faith Communities
- Anyone looking for support and/or resources
WHY PEOPLE CALL:
- Parenting support
- Linkage to community resources and programs
- Grandparent issues
- Child abuse prevention information
- Concern for the well-being of a child or family member
