1-800-CHILDREN is a statewide helpline that offers a lifeline of support, encouragement and information regarding resources in local communities. Parents and caregivers can call 1-800-CHILDREN and talk with a trained volunteer who can provide them with information, support and/ or referrals in their local communities. We also welcome calls from individuals interested in volunteering (we can direct you to a local agency who is looking for help!) as well as from professionals throughout the state who work with families and children.
THE HELPLINE IS:
Toll free
A safe place to discuss options
A source of information and resources
Available Monday through Friday, from 9am – 5pm EST
THE HELPLINE IS NOT:
A hotline or crisis line
A function of the KY Cabinet for Health and Family Services Department for Community Based Services (DCBS)
Where child abuse and neglect reports are taken
THE HELPLINE IS FOR:
Parents, Grandparents, Caregivers, Kin and/or Foster Parents
Friends and Relatives
Faith Communities
Anyone looking for support and/or resources
WHY PEOPLE CALL:
Parenting support
Linkage to community resources and programs
Grandparent issues
Child abuse prevention information
Concern for the well-being of a child or family member